Accessibility statement for Islington Adult Community Learning website

This statement applies to content published on the Islington Adult Community Learning website.

This website is run by Monterpoint Webenrol on behalf of Islington Council. We want as many people as possible to be able to use this site. You should be able to:

• Change colours, contrast levels and fonts using browser or device settings
• Zoom in up to 400% without the text spilling off the screen
• Navigate most of the website using just a keyboard or speech recognition software
• Listen to most of the website using a screen reader

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

• A small amount of content is not visible when viewed on a 320px width screen without horizontal scrolling.  This could make viewing parts of the site awkward for mobile phone users and partially sighted users using very high degrees of browser zoom. However, it is not believed that this will prevent users from accessing the site.
• There is one known instance where the keyboard focus indicator is not visible.  This can make site navigation difficult for keyboard only users or users who prefer to navigate using the keyboard.  Experienced users are likely to be able to infer the position of the keyboard focus indicator from the presence of the keyboard focus indicator on the surrounding controls.

Feedback and contact information

Feedback on our site

Please contact us if you find any problems not listed on this page, think we’re not meeting accessibility requirements or would like information in an alternative format like accessible print, large print, easy read, audio recording or Braille.

• Report it online using our contact form
• Call 020 7527 2000 or minicom 020 7527 1900
• If you use British Sign Language you can contact Islington Council using our Sign Language Interpreting Services or contact us remotely using the BSL Live service.
• Visit us in person by coming into one of our Access Islington Hubs.  Islington Council’s Customer Centre and the Town Hall have audio induction loops.

We will consider your request and get back to you in 10 working days.  Issues relating to the digital accessibility of the site will normally be looked into by the relevant service provider and the Web Services team of Islington Digital Services.  Requests for alternative format will normally be dealt with by the relevant service provider and our Communications team.

Contacting the service

If due to an accessibility problem with this site you are unable to find the information that you need or submit a request please contact the Adult Learning Service by calling 02075272654 or emailing aclsupport@islington.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Islington Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website has been tested against the Web Content Accessibility Guidelines version 2.2 AA standard (WCAG 2.2 AA).  This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to ‘the non-compliances’ listed below.

Non-accessible content

Non-compliance with accessibility regulations

The content listed below is not accessible for the following reasons.

• The letter ‘N’ of the word ‘London’ on the ‘Supported by Mayor of London’ logo is not visible on a 320px width screen without horizontal scrolling.  This issue occurs on all pages.  This does not meet the success criteria 1.4.10 reflow.
• The right hand side of the password field on the sign in page is not visible without horizontal scrolling on a 320px width screen.  This issue occurs on the sign in page.  However, uses will only have to scroll horizontally if their password is 40 characters or more.  This does not meet the success criteria 1.4.10 reflow.
• The appearance of the ‘Search’ button does not change substantially on keyboard focus.  This issue appears on the home page.  This does not meet success criteria 2.4.7 focus visible.

The accessibility problems in this website will be resolved by the autumn of 2024.

What we are doing to make this website more accessible

The existing testing of this website has been done mainly using automated accessibility checking software.  In June 2024 we plan to do a full manual audit using assistive technology of the site. The findings will be passed back to our supplier.

Preparation of this accessibility statement

This statement was prepared on 22^nd of September 2022. It was last reviewed on 7^th May 2024.

This website was last tested on the 22^nd of April 2024. The test was carried out by Islington Council using a combination of manual and automated testing using assistive technology.

We will publish a new accessibility statement in Autumn 2024.