Meet the Learners

Adult and Community Learning meets hundreds of learners a year and each one has their own story to tell. Many of our learners have barriers to learning but with their commitment and our support we work together to make the learning journey as easy as possible.

Nicole’s story

Nicole is a lone parent with five children, from 5 – 14 years old. When her youngest child started school her benefits were cut and she got a call from Mary, a member of the council’s benefits team. She was referred to Maria, one of our ‘parent champions’ at Arsenal Learning Centre and joined the Customer Service Level 2 course. She volunteered at two charity shops whilst studying for the course.

Maria contacted Nicole after the course finished and helped her with her CV.  Maria carried out a job search to find suitable opportunities for Nicole and put her forward for a job at Mothercare. Maria also referred Nicole to Dress For Success, a an international charity which helps women find jobs and remain employed. Dress for Success gave Nicole a new suit to wear for her interview.

Nicole successfully got the job at Mothercare out of 12 interviewees. One year one, she is still working there and loves her job. Working part-time has allowed her to continue with her busy life as a mother and she describes her journey as ‘life changing’.



"I now know how to job search with confidence and I feel more confident applying for jobs online"

"I have gained more understanding of maths and I have been able to brush up on my skills from past years"